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Money- Back
Guarantee.
Tarpaflex wants you
to be completely
satisfied with your
purchase from us.
However, if you are
not satisfied with
an item which
has been
purchased from us,
you may return the
item within 30 days
from the date of
order for a refund
of the purchase
price, less shipping
& handling fees.
Free shipping items
will have the
outbound freight
deducted furthermore
a 15% re stocking
charge will be made.
All returns must be
returned in a new
and unused condition
together with any
relevant paperwork.
When we mention new
and unused this
means in original
poly bag and not
subject to
scratches, blemishes
or trace of usage.
Providing you return
meets the above
criteria a refund
will be made back to
your credit card or any
other payment
method.
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Tarpaflex Warranty
Faulty tarps or tarp
accessories will be
replaced within
30days of receipt of
your order. Our
warranty does not
include usage due
to neglect
,hurricane, snow,
fire or an act of
nature. Furthermore
the warranty does
not include damage
due to misuse or
improper
installation. Faulty
tarps and tarp
accessories should
be sent
to: Tarpaflex LLC,
4760 Enterprise
Avenue, Unit #
402,Naples,FL 34104.
Shipping Details
We use UPS for most
of our shipping.
With also use USPS,
DHL & Fedex.
For your
information standard
shipping
times are as follows
East Coast 1-3
business working
days,
Mid West 3-4
business working
days,
West Coast
4-5 business working
days. Florida
residents pay 6% tax,
all orders
shipped outside of
Florida are exempt
from paying tax.
Should you give
wrong address
information which
results in miss
routed packages
we will need
to charge $5.00 for
re delivery with the
correct address
details. We welcome
orders from outside
of the United States
please email or
phone for details.
Should you for any
reason need to
cancel an order
after it has been
placed on the
internet please call
us immediately so
that you do not
incur any charges.
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